Instruction of Cancellation in case of Distant Selling

The German BGB in case of Distant Selling implies that consumers under certain conditions can send back ordered goods up to two weeks after receipt of this Instruction of Cancellation. In the presence of the requirements the sales contract will be canceled. The right of cancellation applies only on deliveries within the Federal Republic of Germany and the countries of the European Union.

The following conditions must be fulfilled:

1. Cancellation applies for sale contracts which were made conclusively under exclusive use of distant communicative devices.
2. A buyer counts as consumer who concludes a sales contract for a purpose which can't be added neither to his commercial nor his independent professional activity.
3. The consumer must cancel the purchase within a period of two weeks after receipt of this Instruction of Cancellation. The goods must be returned within this period.
4. The cancellation period begins during the day of the receipt of the Instruction of Cancellation by the consumer. The timely notification to the seller is sufficient as term protection of the cancellation. The cancellation is to be directed to a contact posibillity of the seller listed in the  imprint.
5. A right of cancellation does not exist if the commodity was made "according customer specification". This is regularly the case if the unlocking of software "personal unlock parameters" has been awarded.
6. A right of cancellation does not exist if the commodity "is not suited for a return". The latter applies in particular for software downloaded from the Internet or sent by E-Mail.
7. A right of cithdrawal does not exist if "sealed commodity has been unsealed". For example, this is the case when an envelope with unlock parameters or an envelope of a data carrier have been opened.

The consumer pays the shipping expenses for the return of the goods. Goods returned without postage are not accepted. A bank account for the refund of the purchase price is to be provided by the consumer.

In case of justified requirements for depreciation, we maintain our right for compensation.

The Instruction of Cancellation in case of Distant Selling is a component of our  General Terms and Conditions of Business.